Service Rates - Tucson_PC_Tech Computer Service and Repair

All service fees are applicable between the hours of 8:00AM and 5:00PM Monday - Friday.

Service	Rate
Non-Profits 501(c)(3)	$60.00 per hour
Residential On-site	$60.00 per hour
On-site travel charge per incident	$20.00 per incident / issue
Business service relating to preventative maintenance, printer, and workstation or standalone PC support	$75.00 per hour
Business service relating to BC/DR consultation, planning, or all other support services not mentioned above	$95.00 per hour
Extended Service (Contract Only) (05:00PM – 9:00PM, Mon - Fri) (09:00AM – 05:00PM, Sat)	50% Rate Surcharge
24-Hour Service (Applies on times outside of normal and extended hours - excludes public holidays.)	100% Rate Surcharge (24-Hour Service not currently available)

Block Time / Retainers

Do you prefer to purchase your service on an hourly basis? Then block time is the answer for you!

Here's how it works. You deposit a preset amount according to the schedules found below. Once your deposit is received, all invoices for services are billed using the current hourly rates in your block time agreement. Invoiced charges will automatically be applied to your remaining deposited balance. Unused block time expires one year after receipt of your deposit. Deposits for block time may only be applied to services, and deposits for block time are not refundable.

Block time is especially beneficial for cases such as:

Clients with extended projects requiring more than 10 hours of initial and on-going support.
Clients that plan to maintain a long-term relationship but prefer service charged on an hourly basis as opposed to term support.

Rates for block time are as follows:

Retainer
$750 paid in advance
$1500 paid in advance
$2250 paid in-advance
$3000 paid in-advance