Troublesome workstations that are "unable to logon"
Incorrect
IP routing and DNS resolution
issues
Data
Recovery and Restore
problems
Network Installation and
Support
Proactive Network Administration
Active management of your network, as opposed to waiting
for it to breakdown, increases its reliability and your
productivity. There are a few key areas that should be
regularly maintained in order to ensure the safety and
reliability of your network:
Data Backup and Verification
Antivirus Software Updates and Monitoring
Microsoft and
Application Updates
Hardware Condition
Firewall Integrity
Remote Network Monitoring
If your server crashes or your network is "down", rapid
resolution is critical. Server issues often affect every
user on your network. You cannot afford to wait until
tomorrow or the next day for an answer.
Technology
Planning
The development of a technology plan is important in
achieving your long-term business goals. An effective
technology plan will document the details of what these
goals are, how technology can help you accomplish these
long-term business goals, and documentation of the costs
in reaching these specified goals. You will feel
confident that you are spending wisely and setting the
necessary pieces in place for the implementation of
these goals in the future.
Diagrams and
configuration information (i.e. router, firewall and
switch configurations, server and workstation
configurations, application configuration
information such as virus, backup, email, database)
Identify and document
areas for improvement as well as strong points of
the network infrastructure
Cite recommendations
for improvement of problem areas
Assess internal and
external network security
Core Networking Services
LAN redesign, implementation and
maintenance (switches, cabling, etc)
Server Installations,
Upgrades and Migrations
Business Solutions
Internet security and
monitoring (firewall and web filtering)
Implementation of Network
Topology & IP Infrastructure Engineering
Router, Switch and
Firewall trouble-shooting including Cisco Products
Network Administration
Wireless Solutions
Terminal Services &
Remote Access (RAS) Solutions
Backup and recovery implementations (Veritas, ARCserve &
hardware solutions)
Mail program (e-mail)
trouble-shooting (MS Exchange, Outlook Express, Outlook etc)
Virus removal/Protection
Maintenance and user support
Supported Platforms and Programs
Windows 2000/2003 Server,
Windows NT
4.0, BackOffice, .NET
MS Exchange 5.5/2000/2003
SQL Server
Microsoft
Internet Security and Acceleration (ISA) Server 2000/2003
Microsoft Applications Center, BizTalk, Commerce Server,
Content Management Server, Host Integration Server, Internet
Security and Integration Server (ISI) Mobile Information
Server, SharePoint Portal
Virtual Private Networks (VPN) A VPN connect branch offices and remote users by utilizing a
public network, such as the Internet, while providing the same
security as a private network. Since using a Virtual
Private Network involves encrypting data before sending it
through the public network and decrypting it once it is
received, information is securely protected. Also, because
Virtual Private Networks use an existing WAN (Wide Area Network)
infrastructure, costs are dramatically reduced and deployment is
faster than traditional private networks.
